Jelly Lesson #5 -The Jelly Queens' Code of Ethics
The Jelly Queens' Code of Ethics
As The Jelly Queens members, we have the responsibility to our planet, our community, our company and our customers.
We hereby agree to:
*Create the best food products possible using organic, earth friendly, environmentally sound, fair trade and sustainable ingredients.
*Maintain the highest standards of business conduct by using only legal and ethical means in all business activity.
*Actively promote and encourage the highest level of integrity within the specialty food trade.
*Be fair, equitable and respectful to competitors, customers, the public, and all business or professional relationships.
*Adhere to honesty in advertising and in all representations to the public concerning specialty food products we manufacture, import, distribute and/or sell.
*Treat all customers and suppliers honestly, fairly and objectively.
*Commit to the development and use of the highest standards and practices for the marketing and sale of our food products.
*Observe all applicable state, federal, foreign or international laws and regulations pertaining to the production, processing, labeling, handling, importing,
distributing, promoting and selling of specialty food products. To comply with all required licenses as they pertain to the food industry.
*Provide a safe working environment.
*Avoid any unfair or deceptive practice and always present our products and services in an honest and forthright manner.
*Be responsive to and available for customers before, during and after the sale.
*Provide proper, fair and reasonable service to customers including, but not limited to, after-sales service in accordance with best industry practices.*
*Refrain from discriminatory practices in dealing with our employees, providers and customers.
*Respect the rights of others concerning their intellectual property such as patents, copyrights, art work, trademarks and trade secrets and, if any innocent breach occurs, promptly address and rectify any such breach.
*Never comment on a competitor's product without a good faith basis or need for such statements.
*Never make false statements about competitors.
*Make a full and frank disclosure to customers of all material terms of any agreement with them.
*Comply in good faith with contractual obligations.
*Maintain adequate commercial general and product liability insurance.
*Never pay any bribe, kickback or other corrupt payment in any form directly or indirectly to or for anyone for the purpose of obtaining or retaining business or obtaining any other favorable action, nor offer or extend any gift or entertainment that is illegal, known to be in violation of the rules of the recipient's organization, or likely to result in a feeling or expectation of personal obligation on the part of the recipient.
*Act in a manner consistent with, and make every effort to uphold this Code of Ethics.
*This Code of Ethics does not set forth all aspects of good conduct and ethical behavior.
*Acceptance of, and adherence to this Code is a condition of membership.
If you would like to become a Jelly Queen, please write the Queen Mum at Donna@thejellyqueens.com !